Based on 20.140 opinions finded in 4 websites
Based on 20.140 opinions finded in 4 websites
Opinions
I love the atmosphere of this place, and the service is acceptable (lots of different people attending you, and no uniforms, so hard to tell staff from patrons), but we were very disappointed in the food, in particular my wife's fillet steak - was supposed to be medium, but as you can see from the photo, was essentially well done. Having frequented the Guildhall Hawksmoor relatively frequently, and this being my second time at the Air Street venue, this is not what I expected. They took the steak from the bill (the least they could do), but the trip to London for a good night was somewhat dampened by this.
Glenn Maule . 2024-04-24
MORE AT Google
Now you would expect for a place that specialises in steaks that they would be perfect. No. Not even slightly close to perfect, it was far from! Ordered a rump, medium rare and it was medium well apart from a tiny bit in the middle. I asked the lady ( when she asked if everything was ok and I said it’s not great ) if she thought that was medium rare; she said yes and walked away. I can cook, It definitely wasn’t. Having owned a pub myself, I eat it and threw 50 quid down the drain. Don’t spend your money here. Terrible!
mcrlassy . 2024-04-22
MORE AT TripAdvisor
The service was attentive and friendly, although one side dish did not arrive, but when raised, it was refunded. Steak main very good quality and cooked to perfection. Hake main somewhat tasteless and disappointing. The wine was of distinctly average quality and massively overpriced with a mark up of 385% compared to most suppliers. Far better to pay the corkage and bring your own (£5 on a Mon, £25 Tues-Sun). Overall, there were too many issues to recommend.
Peter Callaghan . 2024-04-22
MORE AT Google
Staff were friendly and efficient. Fillet steak was of good quality and cooked to perfection. Hake main dish bland and disappointing. One side salad did not arrive, although later deducted from bill. Toilets were not clean. The wine was of very average quality, and unnecessarily overpriced with a mark up of 385%, far better to bring your own and pay the corkage (£5 on a Monday, £25 Tues -Sun) .
Departure61346046554 . 2024-04-21
MORE AT TripAdvisor
love this place.service was brilliant
John . 2024-04-20
MORE AT Google
We come to Hawksmoor Air Street about once a year and it’s always exceptional. It’s pricey but you absolutely get what you pay for - the best steak in town and service from people who know what they are doing and care about you having a good night. Special thanks tonight to our waiter Peter, who remembered us from a previous visit. Peter was first rate, a real credit to Hawksmoor. Some restaurants don’t get this but a good waiter will elevate an evening to something special and that’s exactly what he did. The Chateaubriand was wonderful too. Worth every penny.
James Heyneker . 2024-04-20
MORE AT Google
Their take on a full English breakfast is only available at this Air Street branch, and on Saturdays only. I think they’ve nailed the beans, harsh browns, tomatoes, mushrooms and the addition of their notable grilled marrow. It added a rich flavour that pairs beautifully with the sourdough toast. While the honey roast gammon chop was delicious, I did find it a touch dry. The sausage was decent, but not remarkable. The gravy was also quite thin. I am not the biggest fan of black puddings anyway so unfair to judge. I think meat lovers would be craving more meat. £50 for two people, we were really filled. The service was great and very friendly.
Stella L. . 2024-04-19
MORE AT Google
Overall, it was just so-so. British food is famous for being bad, but is it as good as you can get anywhere else here? This is a restaurant where you can get good value for money when you want to eat a luxurious steak. I ate the steak with mackerel salad on the side, and the salad was more delicious.
seungah han . 2024-04-18
MORE AT Google
Indulging in lunch at Hawksmoor Air Street is akin to embarking on a culinary journey of unparalleled delight. Each dish was a masterpiece in its own right, crafted with the finest ingredients and meticulous attention to detail. From succulent steaks cooked to perfection to inventive appetizers and decadent desserts, every bite was a pure pleasure. And let's not forget about the impeccable service. The staff are knowledgeable, attentive, and passionate about providing a truly exceptional dining experience. From recommendations on wine pairings to ensuring that our needs were met, they went above and beyond to ensure that we leave with a smile on our faces. In conclusion, dining at Hawksmoor Air Street is an experience that transcends the ordinary. With its exquisite cuisine, impeccable service, and inviting ambiance, it's the perfect destination for anyone seeking a solid meal.
U K . 2024-04-17
MORE AT Google
Excellent food and drinks. Steak was perfect Cesar salad was amazing
Alfredo A. . 2024-04-17
MORE AT Google
Firstly we have been before and this latest experience has been exceptional. The server, Jess, was probably one of the best we have ever had, in any restaurant. The food ,we thought was not only to the expected standards but beyond. We had the chateaubriand with trimmings and some extras. Superb and a memorable day for us. Would I go back again, absolutely. You get what you pay for. Just to reiterate, Jess needs a pay rise or bonus.
pauljjj2017 . 2024-04-15
MORE AT TripAdvisor
Booked for a special birthday occasion and will not return. The tables were so close together and cramped, the noise level was so high you could not have a conversation and the lighting was so dark you needed a light on the phone to read the menu. The food was very good however the starter Yorkie was cold. After hearing rave reviews I was disappointed.
Ralph Bourne . 2024-04-12
MORE AT Google
Ever since I saw SortedFood’s review the Hawksmoor breakfast back in 2019, I have been dying to try it myself. And good lord did it live up to the hype! This was quite possibly the BEST cooked breakfast I have ever had, and I’ve had a fair few. The absolute standouts of the dish were the black pudding, beans, sausages and tomatoes. They were divine! I also really liked the interior design, particularly the long, stretching, dark wooden bannister as you walk up the stairs to the dining area. The only disappointing thing was that the toast had gone hard and the food was already going cold. Otherwise an excellent experience, I look forward to returning for their legendary steaks!
Theo Hercules . 2024-04-09
MORE AT Google
Thank you so much to the manager who marked up my menu and took the time to explain the food and my allergy requirements. Great food, great service. Thank you.
Matthew Plampton . 2024-04-06
MORE AT Google
Lovely, exceptional food; the staff make the experience that much better. Have been 3 times now and planning to visit more :)
Emmanuel Brown . 2024-04-05
MORE AT Google
Amazing quality steak with great service, we were seated in the middle of the restaurant which was quite noisy but overall the atmosphere was good.
Benjamin Hunter . 2024-04-01
MORE AT Google
Was a bit disappointed by a recent Saturday night visit to Air Street. We'd been last year to Hawksmoor Borough and really liked it, from the clubby ambiance to the attentive service to the food. But this time around, Air Street felt noisy and chain-like by comparison. Service was spotty (had to chase down the server a few times, server took away the drinks menu after 1st order, etc.), and not really knowledgeable (e.g., when I asked for a bottle of the Porter, one of a very limited beer selection, and got a blank stare from the server until I pointed to it on the menu). Steaks were reasonably good, but the sides were lacking. Frankly the side-dish marrow bones were the best in terms of value and flavor; about half-price compared to the entree version with the only difference (as far as I could tell) being the entree version came with 2 slices of bread (only 2!) and onions on top of the marrow. I kind of felt overall like Air Street was a TGI-Fridays version of the Borough location. But still with Borough prices (e.g., dinner for 2 coming out to 230 GBP with entre, 2 mains, sides, 1 dessert, and a few drinks). Do better, please, Hawksmoor. I want to beleive!
Ben Myers . 2024-04-01
MORE AT Google
Disappointing. For the Sunday roast, we expected far better. The roast beef was actually extremely chewy and difficult to cut. The potatoes were impossible to cut or eat, just a weird texture. The vegetables, gravy, and Caesar salad were good. Servers were nice. So 2.5 out of 5 as you can't deliver a bad roast for the prices.
NopeZed . 2024-04-01
MORE AT TripAdvisor
Delicious steak. No point putting birthday in the booking if you don’t get dessert.
vash pope . 2024-03-31
MORE AT Google
Had a lovely steak here last night! We went for the express menu so thought it might be smaller portions but it was plenty! Lovely rump steak & chips, perfectly cooked. Nice bottle of red wine to top it off. Staff were really friendly helpful. Nice atmosphere
Fearless24580337586 . 2024-03-31
MORE AT TripAdvisor
Scallops and the desserts were amazing! Sunday roast was ok. Knives weren't sharp and wine came to the table after dinner and we had to ask for it. Additionally the Sunday roast was kind of bland. A change of servers saved the day.
Chris Sorenson . 2024-03-31
MORE AT Google
A real shame had made a booking for the breakfast that is being brought back at one location. When I arrived they said it was sold out - what’s the point of reserving something via email marketing if its not then available. Went to Fallow down the road instead which was brilliant.
Joe Chambers . 2024-03-31
MORE AT Google
A real shame had made a booking for the breakfast that is being brought back at one location. When I arrived they said it was sold out - what’s the point of reserving something via email marketing if its not then available. Went to Fallow down the road instead which was brilliant.
Joe C . 2024-03-30
MORE AT TripAdvisor
Nice rib eye steak. Topped with bone marrow and all the sides . Potted beef also decent. 👌
Charlie Shaw . 2024-03-30
MORE AT Google
Vi er veldig skuffet. Men for å dra frem det positive først. Østers var bra. Bestilte en flaske rødvin, fikk glass. Bestilte 750g. Chateaubriand. Kom ferdig skjært opp og alle var enige om at det ikke var 750g. Noe mindre. Seigt kjøtt med en del sener. Klagde men fikk beskjed om at dette stykket ikke var en «filet». Chateaubriand skal være det innerste fineste stykke av indrefilet. Men isteden fikk vi beskjed om at det ikke stemte. De glemte brus til ungen og de glemte siderett til biffen. Vi bestilte igjen rødvin, to forskjellige litt dyrere viner. Kom etter lang tid, ingen sa hvilket glass som var hvilke vin. Lav kompetanse på kvalitet. Tviler ikke på at de kan servere god biff, men vi var veldig uheldige og hvordan de håndterte det var ikke heldig.
saralangburne . 2024-03-29
MORE AT TripAdvisor
We came to the restaurant on Canary wharf booked in advanced to celebrate our anniversary. I visited your restaurant couple times before with a friends. And I haven’t see it completely busy, any way you have a lot of stuff working there. We came in the nice mood to enjoy our anniversary day and food. The restaurant was not full 100%. I think it was about 30-40 % of free tables. We ordered Champaign and oysters and also steak. Your waiter asked us how we would prefer our steaks, we said that we want medium rare, we ordered wine as well . Oyesters was ok, champagne was ok, the wine was good. But When our steaks were brought I was surprised the steak was so small and so difficult to cut ( I literally have to saw 🪚 it), and nearly 30% of my steak was fat. our wine was served about 15 minutes later after our steaks, We remind him to bring our wine and he brought it probably another 5 minutes later. Another thing (this is not waiter’s fault) : my steak was so fatty, so chewy and it was RARE (it was really Raw). to be honest I mean I would enjoy to eat raw meat if it is nice and tender. at your restaurant it was fat and chewy, and anyway it was not exactly what I requested. I have to ask waiter to take my dish and to cook my steak as I ordered . Again I have to wait , it didn’t took 5 minutes as you can imagine, anyway the meet was steel raw, a bit closer to medium rare I would say… but as you understand overgrilled from outside. So shame that we came in our anniversary ☝🏽not in bar, ☝🏽not in cafe around a corner and not ☝🏽in a fast food restaurant , We came to your restaurant and chef don’t know how to cook steak in your restaurant? 🥴😳😵💫👎🏼👎🏼👎🏼👎🏼 The service was not so sufficient and impressive. Feels like I want something from waiter, I begged him. The waiter looked tired. But it was just lunch time, not evening. You should order a bit nicer meet for customers and train chefs to cook a bit better. My anniversary day lunch was so disappointing. I didn’t enjoyed food, I did not enjoyed service. It was very sad, that in your quite high level restaurant you have these problems. I am added some pictures to show you how I have “to saw “ the meat. And you could see the holes in a steak as evidence that it was very difficult to cut your steak (and i have to put a lot power to hold the steak with my fork). also you could see the colour of the slice of steak and also the proportion of fat (about 25-30% of the steak). No red wine on a table but it was ordered in advance. I wrote my feedback on the email provided on the official website, and nobody responded to me since then. 6 months… and nothing happened. It is just showing that nobody cares about provided service in this restaurant. It is very upsetting and disappointing.
alishapulen . 2024-03-26
MORE AT TripAdvisor
Fillet Steak 🥩 300gr plus Fries Side + Smoked Salmon + Homemade Pineapple 🍍 Soda. Likeit, They have very warm staff.
Surya Thio . 2024-03-24
MORE AT Google
Busy Friday night, but quite a few free tables as the pre-theatre crowd was leaving. Seated right in the entrance to the loo. Not 'by' it was actually 'in' the entrance. Asked to be moved, largely ignored, but despite there being plenty of other free tables we got moved to by the waiter station so had someone standing a few inches away all the time. Asked to be moved again or to have the table cancelled, while phoning up nearby Goodman to see if there were any last minute tables. Finally the manager took charge, as he realised we were about to walk, and gave us a very nice table. Food service was excellent, as was the food. Just a real shame about the seating, would probably not come again because of the staff attitude.
Nigel Godfrey . 2024-03-24
MORE AT Google
Amazing restaurant, great food, great service and great drinks. Highly recommend.
JCReats . 2024-03-19
MORE AT OpenTable
Went for a birthday meal and had an incredible steak, chips and fried eggs. The cocktails were amazing and would definitely return for another special meal out! I'd even just go for some drinks at the bar as the vibe was immaculate.
Will Dawe . 2024-03-18
MORE AT Google
Great spot in Piccadilly. Friendly staff and what a Sunday Roast! Don’t skip dessert!
Jet Lu . 2024-03-17
MORE AT Google
We had a wonderful Sunday lunch today at Hawksmoor. Delectable succulent beef with a subtle smokey flavour, crispy roast potatoes and Yorkshire pudding, melt in the mouth bone marrow, scrumptious gravy with great depth of flavour and yummy vegetables. The staff are so welcoming, friendly and professional, they are a credit to the restaurant. Literally everyone we encountered from the reception door check personnel to the waiting staff were fantastic, all in all, the branch is highly recommended!
dstiof . 2024-03-17
MORE AT TripAdvisor
As host I cannot ask for more. Thank you for making a wonderful day even more special
AshleyD . 2024-03-16
MORE AT OpenTable
I’m very sorry that I didn’t get our waitress name but she was fabulous! The food was also amazing. Cooked to perfection and very flavoursome. Great lunch date.
. 2024-03-16
MORE AT OpenTable
Steak chips and a fried egg excellent, unlike gaucho the fries were hot and freshly cooked and the steak was cooked perfectly
lawrencer . 2024-03-16
MORE AT OpenTable
This was exactly what we wanted. We needed a quick pre theatre meal but as it was my mums birthday we wanted something special. We had a great meal - she loved the fish (was worried it was all steak so she was v impressed) and the deserts were amazing. The staff were very friendly and gave good recommendations and we all had a great time.
AdrianB . 2024-03-16
MORE AT OpenTable
Always great food and atmosphere. Steaks perfect, as were the chips. A bit disappointed that our original choice of start had run out. Not a cheap evening, two of us, two course 5 beers and three glasses of wine for £250. You get what you pay for
WeybridgeFoodie . 2024-03-15
MORE AT OpenTable
Food was great but the service was a little slow. Steak and monkfish were really flavoursome as where the beef dripping chips!
Ranj . 2024-03-15
MORE AT OpenTable
Overall not as good as usual, and such a shame as we were celebrating a birthday.
. 2024-03-15
MORE AT OpenTable
Amazing food. Service has let us down although the staff is lovely.
. 2024-03-15
MORE AT OpenTable
Excellent steaks and sides as usual, especially the garlic spinach
. 2024-03-15
MORE AT OpenTable
We travelled to London for my husband’s birthday in January and as always,we were booked in at the Hawksmoor on our first evening. Unfortunately, just before our starters arrived my husband started to feel unwell. We cannot fault the care, kindness, understanding and assistance that KASIA gave us during this time. She was also exceptionally discreet while ensuring that she was supportive. Unfortunately, he did not get to leave the hotel for the duration of the visit, but we are hoping to return next week. If it was going to happen anywhere, it couldn’t have been in a better place than Hawksmoor! As always, first class customer care and brilliant staff.THANK YOU
hillviewengland . 2024-03-15
MORE AT TripAdvisor
I booked this for a lunch with my niece as we were having a day out in London. We arrived and couldn't find our way in so sauntered round the back where we found an open door and went in. We thought this was the official entrance btw. We got sat down and drinks were brought to us - all good so far. Then a very frosty, presumably manager, came and said we shouldn't be in there yet as it was before their opening time of 12 noon. At that point we should have stood up and walked out as there are plenty of nice eating places in and around London Bridge. We persevered. Read the menu and ordered Steak & Kidney Pudding. Waitress came back saying they didn't have any. Amazing isn't it that it was the cheapest thing on the menu at £22, and, there weren't any other customers but us but they didn't have any, mmm.... We then felt obliged to order something so ordered fillet steak which was a whopping £44. Our whole bill, with two G&T's for me and one for my companion, came to £171. We willl not be going again as they snook the service charge on at £18+ if I'd have noticed I would have taken it off. OK, anyone reading this will say 'Hey you're in London'. Well we will be going to London again but we won't be going to the Hawksmoor ! Waitress was lovely tho.
antibes4me . 2024-03-14
MORE AT TripAdvisor
Arrived at the venue just before our reservation which was at 18.45 on Saturday with friends who travelled from Germany for my birthday. On arrival was told outside by a woman with a clipboard that they are closed due to a water leak and that they have emailed and called me. They called me three minutes before arriving, cancelled via email 10 minutes before arrival. They knew we had a birthday in our party as I mentioned it when booking, no alternative given, no suggesting to get a table at one of their London venues or indeed any empathy at all. It was very disappointing. Such poor communication skills from a place which charges a lot and which I have visited frequently in many locations across the UK with clients, family and friends. I certainly will take my business elsewhere.
Susanne R . 2024-03-13
MORE AT TripAdvisor
We've visited Howksmoor Air Street last Monday. They were very helpful to find a table for us without a reservation (better to do it in advance they are always busy). we had less than an hour but still express service witch was provided by one of their member staff Kye (thanks a lot! I hope I spelt your name correctly!) helped us to try a starter plus mains and a couple of drinks. They saved our evening and truly deserved a 5 stare rate.
marta0088 . 2024-03-13
MORE AT Google
Good value for money, staff were all friendly. Very loud atmosphere for most of the evening
RafeT . 2024-03-11
MORE AT OpenTable
Excellent as always and love BYO wine on Mondays. Now extended to Friday lunchtime.
Foodie . 2024-03-11
MORE AT OpenTable
Reservation for a birthday dinner. A water leak saw the booking cancelled. No phone call was made to warn us which is the absolute minimum I'd expect. Arrived to be told cancelled on a Saturday evening. Unable to find another place to eat. Cancellation received via email 50 mins after booking time. Really poor customer care.
s c . 2024-03-11
MORE AT TripAdvisor
Helpful lovely staff, delicious food and beautiful room! A littel noisy because of the huge size of the room a busy Sunday night, but we were so happy that there was no loud music playing in the background.
Cecilia . 2024-03-10
MORE AT OpenTable
We used to be a regular, but have not been back for some years. We were delighted to find that it was as good as we remembered it.
4happydining . 2024-03-10
MORE AT OpenTable
Amazing Sunday Roast and fantastic service. Never disappoints.
. 2024-03-10
MORE AT OpenTable
The service and our waiter, Peter, were incredible and made the experience well worth the travel. Thank you
CiaranB . 2024-03-10
MORE AT OpenTable
Came for Mother’s Day and can’t fault the service but the food was a disappointment. My mum order a roast and the roast potatoes were very dry and seemed as if they had been sitting out for a while. I ordered rib eye steak and asked for it to be rare and it was more close to medium or medium well done. Iv been before to another one of your locations and may just be because of it being Mother’s Day and being extra busy that could be the issue. Hopefully I will have a better meal next time.
Gavan . 2024-03-10
MORE AT OpenTable
Great experience pre theatre dinner. Faye, the Maitre D is excellent. Chateau Briane, Caesar salad and full fat chips were fabulous as was the Hawkesmoore Malbec wine! Highly recommended
Chris Dunn . 2024-03-10
MORE AT Google
The dining experience at this restaurant left much to be desired. While the service was commendable, the quality of the food fell short. The steak was disappointingly dry, and the muscles were fatty, lacking in both taste and presentation. Additionally, the lack of attention to dish decoration was noticeable. We opted for a spinach side dish, only to receive smashed spinach instead of the expected stir-fry. It is confusing in the menu. Although the staff promptly addressed this issue, it was still a letdown. Overall, while the service was satisfactory, the culinary experience failed to meet expectations.
Mi Trương . 2024-03-09
MORE AT Google
A truly incredible Sunday roast. Easy the best I’ve ever had, anywhere
Cliff Hazell . 2024-03-09
MORE AT Google
I love the food at Hawksmoor but unfortunately this might have been my last visit to the Air Street restaurant. The Noise level is barely sustainable, I feel sorry for the waiters and waitress working there constantly. Because it is so busy, the service is inevitably average, waiting too long to get your food, especially the mains...and again it so loud inside that the waiting feels eternity. And what I really did not appreciate is when asking for when our order will come, I am told straight away by the waiter that I should wait for my meat to be cooked !! Trust me, it doesn't take an hour to cook 2 medium-rare cuts ! So £100+ per person excl. drinks, far too noisy, far too long to be served, and a slightly proud waiter. Will seek for alternative.
Sebastien . 2024-03-07
MORE AT OpenTable
I booked and on arrival was told we had to eat in the bar area. When challenged, the receptionist decided to place us in the restaurant. The service from Kasia was excellent
DAVIDS . 2024-03-07
MORE AT OpenTable
it has been three months since our visit to the restaurant. My husband and I had horrific shellfish poisoning. It was so bad that we were compelled to extend our stay in London by an additional day. This cost us the price of an additional night stay in our hotel room. We also paid a hefty (£400) penalty for having to rebook our car rental. I reached out to the restaurant to report the incident. We have both experienced shellfish poisoning previously. We knew very well what was happening to us. The restaurant said they would conduct a "independent investigation.". Surprise, surprise, they took no responsibility and blamed it on other factors. Nevertheless, they promised a gift certificate to cover the cost of our meal in consideration of our negative experience. We still haven't received anything from the restaurant, despite repeated follow-up emails about a month apart to the contact person who handled this issue with us. The experience at the restaurant, shellfish poisoning aside, was marred by a very loud room, and an even louder group of six drunk men who were seated next to us. We had hoped they would leave shortly after we were seated, as it appeared they were wrapping up their meal. Nearly one hour later, they still hadn't left. They kept ordering and getting served more rounds of drinks. We finally asked the management to speak to the party to lower their voices, but it really did not do very much to be helpful. The food was fine, except for the food poisoning. Portions were generous. This is a very loud restaurant. Deafening. We are just incredibly disappointed that the Restaurant will not honour its commitment to us.
parisfoodie1 . 2024-03-07
MORE AT TripAdvisor
Meat on the roast was lovely but roast potatoes tasted stale and dry and the rest of the plate was just boiled veg with a roasted garlic.. Didn’t have very good service and the women serving us spoke poor English and wasn’t attentive at all even though the place was virtually empty. Won’t be going back to hawksmoor anytime soon.
Jo Birks . 2024-03-06
MORE AT Google
Excellent steakhouse. Always love the same favourites on the menu
kenneth . 2024-03-05
MORE AT OpenTable
Great food but a lot more expensive than it used to be
. 2024-03-05
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My steaks was Rare when I asked for medium Rare. As we were sharing they must have been cut too early. After 10 years of working in hospitality I know what a rare steak looks like and feels like. The fat wasn’t rendered and was all chewy. My waitress was great but forgot my starters. I should get my steak as ordered at their price point.
. 2024-03-04
MORE AT OpenTable
Great Sunday roast as always - friendly staff great good very nice venue
. 2024-03-03
MORE AT OpenTable
Great experience as always, the food is delicious but the service is 10/10
. 2024-03-03
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I used to go to Hawkswmoor all the time - back in the days when it was super hard to get a table reservation and the popularity of the Hawksmoor chain was on the rise. Those were the days when you felt lucky to get a seat at the table and share the same space as the uppity staff in the restaurant. Then I stopped going to Hawksmoor. So on the occasion of my ex-partner's birthday on Sunday we returned to Air Street - a place we so many times some ten years ago. I booked - easy enough to get a table and even easier to adjust the time of the booking by half an hour. Things were looking good. Sadly it didnt take long to be reminded why I stopped going to Hawksmoor. I was slightly early - say 15 minutes. When I went to check in at the counter adjacent to the bar, the Hawksmoor customer service of old came flooding back in the manner and disposition of the greeter at the desk. She could not have looked down her nose any more without falling over and treated me with such an off hand manner you'd thought I had committed a first degree crime. Sorry to be so plain but I really do wonder sometimes HOW people like this get a job serving customers and how the KEEP a job they obviously hate so much. The food seems to have lost it's gloss - the Sunday roast now a little less spectacular than it used to be. The room was buzzy, the food when it can was perfectly nice. our table server was a great guy and we got a little birthday cake sticky toffee thingy too which was good. But for me the lasting memory will be a reminder of why I stopped going to Hawksmoor. Staff are there to serve customers - not in a servile way, but in a respectful, polite and welcoming fashion. If you cant do that you're in thr wrong job and if you don't do that, you'll make customers never want to return. Like me.
Morgy . 2024-03-03
MORE AT OpenTable
We ordered the Chateaubriand and the steak was SO TOUGH.
. 2024-03-03
MORE AT OpenTable
Another beautiful steak at Hawksmoor loved every mouthful
MaryB . 2024-03-03
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I had booked as it was a special occasion, and celebrating a birthday so I asked if I could get a candle on our dessert or a happy birthday message, and was told no problem. I spoke to Hawksmoor the day before to confirm the table and reminded them if something was possible like a candle or birthday message with dessert (I offered to pay any costs involved) and was again told no problem they would take care of it. I was going to mention when we arrived, but when we checked in our booking, we were wished a happy birthday so I assumed it was in hand, but when dessert came there was nothing, so it was an anti-climax. It was just disappointing as service was slow all evening and on both starters and desserts, drinks order was served after food arrived (I always think drinks should arrive more promptly, but certainly before the food arrives)
Fraser . 2024-03-02
MORE AT OpenTable
Friendly staff, food was fab and the wine was lovely.
RonanH . 2024-03-01
MORE AT OpenTable
Beautiful steak, tasty accompaniments and great cocktails. Service was friendly but slow then moved to super rushed.
Noodle . 2024-03-01
MORE AT OpenTable
The restaurant was very busy on a Friday night and quite noisy, but with a good atmosphere. The staff were very good and allowed us to move to a bigger table. The service was excellent. Food not quite so good as the last time we ate at Seven Dials. That was easily the best steak we’d ever had, this time it was good but not exceptional, as you expect for the premium price charged. Not sure if we will return.
WillD . 2024-03-01
MORE AT OpenTable
Went on a very busy Friday night. However service was good , no long waits , and we felt comfortable as no one rushed us. Food was good , bone marrow was a novelty for us but went down well.
. 2024-03-01
MORE AT OpenTable
Great service, delicious steaks and cocktails.
Y . 2024-02-29
MORE AT Google
Excellent food, very noisy place. All extras make it fairly pricey
Geoff . 2024-02-29
MORE AT OpenTable
The food was absolutely awful It was also very expensive and the service was poor We had asked for a quiet table.........you could barely hear yourself speak
simone . 2024-02-28
MORE AT OpenTable
amazing will go again the next time in london this was my first time visiting london and not my last . i came to my reservation late and was still greeted friendly and was accommodated which is not so common in NY . my server name was vanessa i believe she was very attentive, kind, and speedy. food was good which was a big surprise to me since london food reviews are extremely bad ! steak was well seasoned lunworth mash was too strong for my liking and the drinks are amazing i had the golden hour. presentation of food is terrible though
. 2024-02-28
MORE AT OpenTable
The service and food were superb. However, I was disappointed and surprised that the bar didn’t have any dry sherry!
ChristopherK . 2024-02-28
MORE AT OpenTable
Good tasty steaks but service a bit slow, lunch menu is great value for money
cecilia . 2024-02-28
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Staff were great and food was excellent but it was very busy and so a little slow and also a bit too noisy for a business meeting
NeilS . 2024-02-28
MORE AT OpenTable
I had an enjoyable lunch in the company of some old friends. We were very well looked after by the staff and enjoyed the atmosphere on the restaurant, which was busy. However two members in our group had to raise issue on the steaks they were served, which were considerably over cooked relative to what they are asked for. These comments were acknowledged responded to by the staff, but surprising in a restaurant that specialises in steak. My own steak was cooked perfectly, as one other member in the group.
JamboJim . 2024-02-27
MORE AT OpenTable
Hawksmoor's steak is undeniably the tastiest in town.
BenD . 2024-02-27
MORE AT OpenTable
Superb food along with excellent, well-informed, and helpful staff. We have been to a few different Hawksmoor restaurants, and the standards and enjoyment are consistent throughout. Well done Hawksmoor, we'll be back again soon
Dotti . 2024-02-27
MORE AT OpenTable
The food was really nothing special for that price. Our meat was chewy. The sides are really tiny. A Cesar's for a tenner? Mate, how much is lettuce? The sticky toffee pudding was truly excellent. I'd come again just for dessert, if allowed (I guess not). Oh the full fat old fashioned was also delicious. I'd return for dessert and a cocktail. The service was alright although kind of hard to find our waiter at times. Which brings me to the atmosphere. It's bloody loud in there. Too loud, everyone was shouting. The waiters were shouting at us, asking us to "scream" if we needed something, other diners were shouting, we were shouting. And this place is massive. And impersonal. Overall not an experience I'm keen to repeat on the whole.
Stav Ruler . 2024-02-26
MORE AT Google
Shocking! My fillet steak was so salty it was inedible and had to be sent back to the kitchen. It was replaced with an equally salty example - at which point my 2 guests had eaten most of their mains. Over seasoning is, unfortunately, a common failing in many restaurants, and can usually be forgiven. In this instance however the car crash service was the straw that broke this camel’s back. It was a perfectly cooked and beautiful piece of meat, but fillet cannot stand over seasoning. And one has to wonder about the health implications for regular visitors when salted to the degree experienced. It wasn’t just the meat - the chips, which I did (just) manage to eat - I was hungry! - had me so thirsty afterwards that I had a disturbed night, continually waking needing more, and yet more water throughout the night. On reflection, it was the smartest thing to send two steaks back, and to refuse a third attempt to get it right. Cocktails arrived AFTER our starters. Wine only arrived when chased, and well after our mains had landed. The manager handled it well - she was extremely apologetic and sympathetic. 2 of the three aperitifs were comp’ed (why only 2 out of three?) and an offer of a free steak on return was made, but that wasn’t the point. The damage had already been done. I have to say that I have been a loyal customer for many years, and have eaten at Hawksmoor restaurants in Edinburgh, Manchester, Air Street, Seven Dials and Borough but this last visit will certainly be my final time. My guests are as unlikely to return after their first experience of a Hawksmoor, so the damage was done in more ways than one. Shame. Real shame! Sayonara Hawksmoor. I wish I could wish you well, but I just can’t.
Springhillbilly . 2024-02-26
MORE AT OpenTable
I love this place. I think everything is amazing.
MekailE . 2024-02-26
MORE AT OpenTable
Fantastic food in a bustling setting. Good service but not a spot if you fancy a meal in a relaxing atmosphere. The hum drum wasn't an issue for ourselves especially with some lovely wine and phenomenal oysters to start.
Alexander . 2024-02-26
MORE AT Google
Roast to die for!! 😋 Much busier than their other restaurants so the noise level was quiet loud but not unbearable
LisaJ . 2024-02-25
MORE AT OpenTable
excellent all round. great experience definatly will return
MarkR . 2024-02-25
MORE AT OpenTable
Great lunch with family and friends
. 2024-02-25
MORE AT OpenTable
Pretty good, it’s overpriced compared to other premium steak restaurants in London though. Nice atmosphere
. 2024-02-25
MORE AT OpenTable
The restaurant is good a nice decor and friendly staff but the food was a little disappointing. Expensive and although tasty not very special. It was very slow indeed and we didn’t have time for pudding because of this.
Marion M . 2024-02-25
MORE AT TripAdvisor
Hawksmoor is always a great option for a steak in London. The Air street venue is especially good, as its quite a large space and so plenty of room between tables. Nice cocktail area for pre/post drink too.
Alan . 2024-02-25
MORE AT OpenTable
Amazing steak! You can’t fault Hawksmore
NicolaR . 2024-02-24
MORE AT OpenTable
Friendly welcome on arrival. Waitress very attentive, food and service outstanding
JackieM . 2024-02-24
MORE AT OpenTable
We arrived an hour early due to our show finishing early so enjoyed a drink, but our table was ready really quickly. Wine selection was excellent, and the in house sommelier’s are a nice touch. Food was delicious, everyone around our table enjoyed different starters and mains. Very slight downside was it was very noises, making conversation difficult at times, but that can’t be helped in a busy restaurant on a Saturday evening. All in all, 10/10 from our party.
SamF . 2024-02-24
MORE AT OpenTable
Staff wee very accommodating, were able to give us an earlier table. And also acknowledged the details on our booking (Anniversary) by writing a message on our desserts !
Polly . 2024-02-24
MORE AT OpenTable
Great night celebrating a birthday pre theatre. We were looked after exceptionally well by Alexandra who was amazing. Thank you so much! The food and cocktails were very good and I highly recommend.
KarenM . 2024-02-24
MORE AT OpenTable
Really lovely food but service lacked a bit. We were never sure who our waiter was and we had to call someone over to ask to order after sitting for 20 minutes. Also, in other Hawksmoors we’ve been to, they cross off the board the steaks and sizes that have been sold but that didn’t happen here which lead to us trying to order something that wasn’t available. Food was amazing but I’d probably just go to a different location. You expect more from the service when everything is so expensive.
NicH . 2024-02-24
MORE AT OpenTable
Such a special place, the perfect combo of service, great food, art deco surroundings and amazing cocktails! We love you
DeniseM . 2024-02-24
MORE AT OpenTable
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1923 Opinions
We had a lovely birthday celebration there and we both loved it. Beautiful surroundings, delicious food and friendly service. Our waitress Elizabeta was extremely polite and professional. A beautiful
scallopsmarrowspinachpuddingfilletcookedlobstersteakmeatsteakscheese411 Opinions
Afternoon tea used to be a lot better. The fact that you now only have a time window of 1 hour is a bit bold and completely unacceptable for an afternoon tea in this price range.
scallopsmarrowspinachpuddingfilletcookedlobstersteakmeatsteakscheese1728 Opinions
Sadly I wasn’t staying at the hotel but had a table for 5 booked for a farewell breakfast for a good friend . Our breakfast was served in the conservatory which is where hotel guests are also served b
scallopsmarrowspinachpuddingfilletcookedlobstersteakmeatsteakscheese