grosvenor fish bar in Norwich

Dreadful fish and chips was so sad. Very expensive for the cod goujon and the chips were covered in oil. Wasn’t like this last time, expected much better

Well decorated and designed building with hands down the best chicken burger and chips I've had in a long time. Very nice, soft roll with a good amount of salad, homemade mayonnaise and a great sized chicken breast all form a great experience on the whole. The chips, as always are top drawer too and a must visit for anyone in the area.

I've always liked the Grosvenor and look forward to visiting. Food was of the usual excellent standard, but staff were more interested in having a laugh with each other than concentrating, and they got the order wrong.

Fantastic experience with the Grovesnor team! We had a large work takeaway order totalling £200plus and the team were more than happy to accomodate our request. The team were very friendly and packed all the food into 2 bags so it was easier for us to carry. Even though we forget to take the drinks, they walked all the way to our office and delivered them! We were really happy with the experience and will definitely come back :)

Very disappointed. Expected meals on plate.and table service. Like a dungeon down the stairs, never go again, shadow of its former self, no where nice to get nice fish and chips in nice surroundings in Norwich anymore

We ordered takeaway from grosvenor fish bar and are very unhappy. we waited 40 minutes for this to arrive and when it arrived it was missing a portion of chips and the cod was soggy and flavourless.

First time using and the food was amazing never had battered gherkins before wow game changer

V good fish and chips, diverse menu (clam burger!) and a quirky underground restaurant space. Smashing staff! A great choice.

Great service & on the whole a fab place. We got there just before the midday rush & managed to get a table downstairs. Very dark down there though, so could do with better or a bit more lighting. Food was a good portion size but the fish goujon was very greasy. Chips were delicious 😋

As above. 👍🏻 Simply the best fish and chips in Naaaarrwich. This Plaice is the go to chippy while visiting the town centre.. can get busy and limited areas to sit other than nearby walls if it’s dry but definitely great grub

Been going here since 2015 - great gravy

Very tasty fish and chips, not greasy at all, as well as a quick service. Very comfy and lots of seats. Fish, chips, gravy and battered sausage for 11 pound

Have already given this a poor review for fish & chips for family that were expensive & tasteless, but thought it'd probably be OK for a takeaway bag of £3 chips.... How wrong could I be? Waited 40 minutes in a queue of about 8 people. Asked someone how long they'd waited for chips....30 minutes. Saw lots of Deliveroos going out though. Won't bother with the Grosvenor again.

Wow bobbed in yesterday as the smell of fish and chips was so tempting. Sadly for me it was too be. When I asked was the chips gluten free the server said boldly yes and no. Why? I asked because potatos aren’t wheat based she said ‘we fry other stuff in the oil’ please train your staff about food allergens and find away of supporting coeliac in Norfolk.

Nowhere near as good as it was five years ago. Far more interesting in serving Deliveroo or Uber Eats delivery people rather than those actually in the shop. Waited over 20 minutes for takeaway fish and chips. the food was overcooked and inedible.

A barely average meal today. Rather greasy and fish overcooked. Chips were OK. They used to be very reliable for a great meal but no more and too variable. I will need to give them a break for a while to see if they recapture their mojo otherwise will need to seek alternatives as quite disappointing on this visit, sorry to say.

Fantastic Fish & Chips . Well cooked and served . Staff are friendly. Although busy , I was served quickly. Seating downstairs very nice , intimate and cosy . Highly recommended

Never knew about the seating area downstairs and wow such a lovely cosy place to go have some absolutely stunning fish and chips 👌...the staff are friendly, happy and helpful. 100% recommend!

Best chippy on the planet end of story

This place I believe cooks in Beef Dripping the chips were very greasy and the fish was very oily they said they use vegetable oil which is most likely to be palm oil which is very saturated fat. It is not cheap either you would get a better meal at your local chippy Avoid like the plague. Also the restaurant looks a bit tired and not very nice to look at. Go to the Ivy for top nosh every time

The only place to eat chips in Norwich - simply the best 👌

Some of the best fish and chips I've had, fresh and delicious. The portions were big and the prices quite reasonable. The waiting time was shorter than we were expecting for a Saturday evening.

WOW! WHAT A PLACE! I heard about this place from my mum and decided to try it out. And WOW! It was OUTSTANDING! As someone who loves a bit of British history and a good fish and chips, my expectations were fulfilled and more! What a lovely place. Affordable, lovely atmosphere, staff was amazing and polite and food came out in a good amount of time too! Highly recommend :)

The fish was slimy! Disgusting. Ended up winning it. It was inedible. The chips were so soggy. Really dreadful place.

Decent fish and chips, can eat downstairs as well. Food took quite long to come out

Been going here for years we love this place , the quality is second to none food wise it's very clean and the staff are always helpful.Highly recommend if you are looking for traditional fish and chips. Such a chilled vibe here too,lovely place to unwind☺️

The best fish shop in the country

The fish was not good. Atmosphere poor the way the food was dished up in dishes. bent did not lay on table properly very poor.

Great chips and a huge menu to choose from. Great seating underneath in the vault

A fish and chip staple, the fine dining fish and chip shop... Great atmosphere, we dined in and had the infamous Xmas dinner, it was very nice indeed.

Busy when we went, so service was a bit slow and they unfortunately missed part of our order but they did quickly sort it out so not a major concern. Good prices for an evening meal, tasty sausages and cod.

This is always our No.1 to go for fish and chips, but on this occasion we were so disappointed. We waited half an hour then our food was dried and tasteless. The fish was like cardboard and the batter hard. The chips were awful. So disappointing. Really does not make us want to return. Usually such a beautiful meal! Very disheartened!

Fish and chips amit kértünk, + 1 bundában kolbászt, finom és frissen sült. Nem kell sokat várni.

Nice rustic place, a bit chilly in there, and my food wasn't very hot.

Unfortunately this used to be the best go to chip shop in Norwich. Since it changed hands it has been getting worse and worse. Honestly the chips on the market are way better and taste much nicer.

我看不懂菜单 员工表现出很不耐烦 随便选了一个fish cake 还有另外一个东西 出奇的难吃 还是要点 炸鱼和薯条

Sorry to say but not good on this visit. Chips were much thinner than usual and were greasy. Oil seemed old. Cod looked a good size but was largely batter but the batter was at least crispy. For the price charged a poor effort and will not visit again for a while and hopefully this is not indicative of the future.

Been coming here for years, the food is always wonderful. The staff are lovely and always up for a natter. Cara is wicked. Food is very affordable and they always have cosy lighting up.

Fantastic food in what was once a ww2 bunker. Very unusual but very different. If you enjoy your fish n chips then you must try this plaice 😊

They always used to fry chips in beef fat, so avoided this place in the past, but apparently they have now changed to veg oil. Has always had great reviews and queues out of the door, so booked table online. Easy ordering through QR code on table and menu was extensive and interesting, with items not usually on offer in British fish and chip shops. Maybe I chose the wrong thing as I found my soft shelled crab to be incredibly greasy and lacking in flavour, but the chips were ok. Whilst the basement restaurant is atmospheric, part of it being cavelike and another part like an Anderson shelter, it was incredibly cold. The heating was just not fit for purpose on a winter's night. On leaving we actually thought it was warmer outside.

Been here so many times, the fish and chips are so good and I love that they serve their cod with a lemon wedge. They also have a lot of variety so plenty of things to try on the menu, all round perfect fish bar, 10/10 recommend. definitely a must try if you’re visiting Norwich 😎

Best chippie in Norwich by far!

The food was beautiful. Crispy batter on the fish, chips fried to perfection. The chicken nuggets were crispy yet tender. Overall, it’s up there with the best takeaway I’ve ever had.

Swam into Grosvenor's Fish Bar in Norwich today, and even though we sat 'next door' instead of in the cave, the place was still fintastic! The service behind the fish counter was reel class, and my '7 quid squid' and battered sausage were a real catch. My girlfriend wasn't hooked on the Waco Taco, so it's for sure traditional fish next time. Despite the fishy situation, we both had a whale of a time and loved the chips—totally off the scale!

Excellent fish, chips & mushy peas Nirvana!

Very good fish and chips, service was also very good. 5 star to staff handling a dum customer complaining they put the chips together and taking it out on staff asking them “what if it was a potato allergy?”… like… why do people come to a fish and chips restaurant in the first place - people are dum dums… Recommend!

First time visiting here. Lovely staff, quirky layout and tasty food. Highly recommend to friends and family :) Also a Shout out to Cara who always seemed to have a smile on her face even though she was busy 🙂 And also to the stuffing balls they were a delight!

Un peu cher pour du fish and chips mais c est copieux

The food was great but it is a little expensive

Best fish and chips in Norwich. Always good service, never had a bad meal here and normally absolutely delicious. ( curry sauce is great here too!) There's also seating downstairs if rainy. Definitely our go to when in the city.

Credit where Credit is due, very good traditional fish & chips, including mushy peas. Excellent quick efficient service, good price. The "Bunker" is a unique subterranean seating area, to eat your food. Definitely visit again.

It's dirt simple really - there is nowhere better. Absolutely nowhere. The quality of food, the service, the atmosphere of the bomb shelter-like starting area. There is nothing that needs improvement. Nothing. Not a thing. I've just been in and even though I'm three sheets to the wind, I'm composed enough to know there's nowhere I'd rather have got dinner after the beer festival. I got the chips and chicken fillet burger and a pickled egg, and it was exactly what I needed, fresh to order. They forgot my bun and, rather than make me pay for one, accepted it as their error and added it anyway. This is without remembering the number of family lunches they've done for me and my family absolutely perfectly, in terms of service and quality. We always consider this place as our lunch venue whenever we come to town. Best chippy in the country, bar none. Look no further. Simple as.

Popped in for a quick Friday lunch whilst waiting for an appointment, left really dissapointed. Chips clearly had been sitting under heater all afternoon as they were dry, overcooked and utterly flavourless. Battered sausage was passable at best. Clear to see its lost its crown as the best chippy in Norwich since it changed hands.

Used to pop here for lunch 2015 ish when working for insight cci, very nice chips and very funny owner 👍👍👍

Really disappointing fish and chips today. Fish over cooked and greasy. Chips ok.

lovely visit here this evening. I've lived in Norwich all my life and never visited! we sat downstairs and we all had an awesome meal. The ordering and paying couldn't be simpler then they bring food to you on lovely little trays. The chips were great, chilli con chips was a huge hit with our non fish and chip eater! The cod was dark golden, puffy and seriously meaty and the High Sea was a real treat Well done guys, clean tidy, well laid out, good service

ICONIC. if you like an authentic place with good food - you are absolutely right here! I visit this palce whenever I'm in Norwich.

Large portions, chips could be crispier

Omg I’m so glad I found this fish and chip shop, they do gluten free batter (all cooked in the same fryers) and wow it’s delicious, first time in about 10 years that I have a decent gluten free cod and chips. You can eat in or take away. Good value for money. Throughly enjoyed it. Staff are lovely and friendly and very helpful. Definitely recommend and will be back regularly for more

Been visiting this chip shop for years, this is the first time I was left disappointed. While the prices go up, the portion sizes seem to go down. The food was over cooked, and way to crispy, this used to be the best chip shop in Norwich and always cooked to perfection, sadly wasn’t on this latest visit.

I’m surprised at recent negative reviews. We had lovely cod and chips with fantastic mushy peas. Bit pricey but everything is these days. For a birthday treat it was worth it. Extensive menu. Crispy batter and not greasy. Especially liked that the cod was skinless.

Great service and great fish and chips!

Such a shame! I remember when the Grosvenor first opened and gave Aldeburgh Fish and Chip shops a run for their money. We used to go all the time and recommended it to everyone we knew. Sadly those days appear to be over. Had another meal there tonight and again the fish was utterly flavourless; it literally tasted of nothing other than the batter. I wonder if it was fresh? The chips were ok but pretty meagre portions. And it's expensive! Cod/haddock £9.50, chips £3.50, whilst Aldeburgh fish is about £5.50 & you'd expect Aldeburgh to be pricier. I don't mind spending more when food is good but the only thing my meal had going for it was it was very hot. Come on Grosvenor! You were once the best chip shop in town, you can be again if you get your fish supplier sorted out.

Grosvenor is still king in Norwich, even after switching to vegetable oil.

Had a rare day off so decided to finally eat in at Grosvenor's. The regular cod was a good-sized portion, the batter was crispy, and the chips were fluffy. And the downstairs seating area was cool, dark, and bunker-like, which I liked. I can't fault the food, I don't get out much as I also own a food business, but if I ever fancy fish n chips again while in Norwich, I know where I'll be going.

The food was lovely, but they charged extra for eating in for the service and the service was awful, staff were incredibly rude when we arrived and impatient unwilling to help when my partner asked for some sauces which was an extra charge

The food here is always wonderful, a regular visitor! The only downside is occasionally the staff will miss things on your order. This has happened on several occasions, when saveloys/sausages have been ordered as part of a larger order and paid for to takeaway, upon getting home and unpacking they have been missed. So paid for food to not have it! This could be helped by packaging them up separately rather than putting them in the chip wrapping as the staff seem to miss orders other than chips regularly.

I’ve been a couple of times recently, and got charged a higher price than is on the menu on the wall. I understand about inflation but they need to update their prices. The fish and chips is still good. Update: seems fixed.

absolutely amazing service and equally amazing food, always my fave place to go for lunch ! :)

Worst fish and chips in the world. Absolutely no flavour. Just cooked fat. Seriously, there was no taste in the three different dishes we had. No seasoning of any sorts, just tasteless oily batter and covering tasteless fish... Truly revolting

Friendly staff. Foods great. Spring rolls are lovely and not battered which I prefer.

Food was stone cold when it was brought to our table. Yes they gave me another and refunded the original, but even the replacement was stone cold too. The waitress was first class and very apologetic, but nothing from the management whatsoever. The bottle of Prosecco we had was at room temperature too, so that was replaced. The Chef's here need to know that it's the food that needs to be hot and not the drinks at the table. I wouldn't eat here again even if it was free.

The best fish and chips in the city - great atmosphere and location as well.

Great wwii theme basement bunker experience to go with the best fish and chips money can buy in the area.

Had fish and chips downstairs in the bunkers. There's no wonder why it's considered the best chip shop in Norfolk. Thanks for a lovely meal!

Really great value and excellent choice of fare. Love the "Anderson shelter" seating downstairs too. A great venue done just right. One of Norwich's gems.

Disappointed with the sausage in batter with chips and service.table not clean.staff seem like there elsewhere..

Great haddock & chips and i3mean great.

Very nice fish & chips. Reasonably priced too. Sitting area very hot and stuffy

Visiting Grandson from South America asked for fish and chips as his birthday meal and we are so pleased we choose Grosvenor. Usual high standard of food and they really made fuss of him and made his visit special. Thank you so much, really appreciated!

Fantastic find! Best chips ever. Such a variety of choices to have with your chips!

Food prices have rocketed since my last visit nearly 4 months ago regular chips are now £3 and large £4 for takeaway it’s turned from The best chip shop in Norwich to the most expensive which is a shame as there good quality just too expensive now to have now and again it’s turned in to like once every 2 months being affordable now

Lovely fish and chips though I asked for haddock and charged and given a large without being asked. It was a bit greasy and when asking for ketchup was told 40 pence each one

Golden chips, with the perfect amount of crunch one of the best, if not the best, chip butty I've ever had! Staff were also super quick on the Google chat function to clarify that their chips were vegetarian - much appreciated :)

After my last review with overcooked fish I'm glad to say everything was back to normal and superbly cooked fish and chips. Great meal and enjoyed by us all. Light batter, beautiful cod and fluffy chips crisp on the outside. One of the best chippies in Norfolk.

Absolutely amazing and sooook tasty! Reasonably priced and amazing staff. If you are looking for some good fish and chips, this is definitely the place you should visit.

I had plaice & chips. The plaice was tasteless. I would guess that it was probably frozen. The menu is ridiculously enormous. As for the quirky basement, I found it chilling & disturbing. It reminded me of the cellar in which the German held his daughter & her children for years. The decor was horrible. Metal & wood. In one area it was almost like night time. I shall not be returning.

fantastic food the sea bass wrap & tuna steak in a bun was amazing - so much to chhosre from- de decided to have it take out as had dinner plans already - next time would defo book a table

Always special, one can eat inside, simple furniture but mainly takeaway.

Hands down the best Fish and Chips I've ever had!

We ate in the air raid shelter under the shop. Food and service were ok

I ordered large chips, large sausage, bread roll and curry sauce wrap up for take away for £8.70 The customer only me wasn't busy at all. It was my fault won't take receipt and trust the lady who served me. I just find out when I'm home. She didn't give me "bread roll and curry sauce" and 2 days later I went to the shop and told them about mistake. I got refunded and they gave me chocolate for apology =)

had the sausage special and it was so good! came with sauce (i chose gravy) so lush!!! also the customer service is brilliant highly recommend

Lovely food but absolutely no atmosphere in the seating area

Gorgeous bunker setting downstairs and the best fish and chips in the city👌

They charge more for there prices on Uber eats Uber eats said they not aware of this this chip shop is totally greed not good

Always great food with the added enjoyment of the unique internal dinning area. The amount and variety of menu choices are amazing. Worth a visit if you are in Norwich.

We ate here 8 years ago when we discovered the place by accident. It’s a very tiny fish & chip shop so people order & wait outside but there is seating downstairs; which is very quirky. The fact people will wait outside tells you all you need to know. We ordered fish & chips & managed to sit at the same table we sat at 8 years ago. Our food was brought down to us very quickly & was incredibly tasty. The fish was beautiful. It’s a very quirky restaurant & well worth a visit. There’s so much choice, not just your big standard cod & chips.

Excellent food, fish and chips amazing. I had king prawns and my husband cod. Both were absolutely gorgeous. Members of Staff are friendly, efficient and extremely professional. I genuinely recommend. 5 stars well deserved

This is my go to fish bar in norwich! It has such a great atmosphere, with the underground bunker. Food is beyond brilliant! I’m slowly making my way through the menu, lots to choose from - Waco taco, the high sea, ground beast burger -never would have thought a chip shop burger would taste soooo good! The staff are attentive, courteous and go above and beyond to provide a fantastic service.